What is the purpose of the voluntary freezing policy?
The voluntary freezing policy allows clients to temporarily block their online Demat account access if they suspect suspicious activity or want to secure their account.
This policy is designed to enhance security and risk management for trading accounts, in line with SEBI and Exchange regulations.
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What is the purpose of the SEBI and NSE Clearing Ltd. circulars regarding the segregation and monitoring of collateral?
The purpose of the SEBI circular (SEBI/HO/MRD2_DCAP/CIR/2021/0598) dated July 20, 2021, and the NSE Clearing Ltd. (NCL) circular (NCL/CMPL/49348) dated August 20, 2021, is to ensure transparency and visibility of client-wise collateral at all ...
I'm an existing account holder at Infinn. Can I open an account for a family member or friend using my phone number or email?
As per Infinn compliance policy, one email/mobile can only be used in a single account.
Why are withdrawals only allowed to primary bank account?
As per the company policy and set compliance, we only process funds to the primary bank account mapped to your trading account.
What is Dematerialisation of shares?
Dematerialisation is the process of converting the physical share certificates into electronic form, which is a lot easier to maintain and is accessible from anywhere throughout the world. An investor who wants to trade online needs to open a Demat ...
I placed a withdrawal request 24 hours ago, why haven't I received my money?
As per the payout policy If you request a payout between 08.30 AM to 1:00 PM, you will receive the payout on the same day. No Payout or withdrawal requests will be processed on Saturday, Sunday, and Exchange Holidays. If you sold your delivery stocks ...